Ive also talked about checking the remotes battery. TV Setup (all audio from TV speakers) My Volume Control & Mute is not working on my new Siri Remote. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. All postings and use of the content on this site are subject to the. We need to point IR to Soundbar to work. Including power cycling everything. The physical Siri remote is designed to work control different TV's volume. Here are the steps to execute this: Firstly you need to get your Apple remote. Hi there! Select Learn New Device if it isnt already selected. If Your Apple TV remote Volume Control is Still not Functioning Correctly, use the following steps to solve the audio issue. If not, reach out to Pioneer customer support or a device forum to see if there is a current software or firmware update to resolve the issue of miscommunication. The TV is a 'Cello', which is a budget brand. any proposed solutions on the community forums. I am now able to control the volume and mute with the Apple TV remote. Keep your Apple TV connected to power till the process is complete. User profile for user: Volume control on 4K Apple TV not working. Step 3: Clean the sensor window on your Apple TV Remote (The sensor window is located at the top of your remote) Step 4 . Weve added a few reports below for reference: My Apple TV remote volume stops working every 1 2 months. Apple TV Volume control not working properly VIA eARC. Similar for the Siri Remote: with a compatible receiver in the setup, volume control through CEC is an option. Apple TV can sometimes have problems playing sound. This site contains user submitted content, comments and opinions and is for informational purposes In some cases, when a product updates, the other product that it connects to also has to be updated (in some cases not all). User profile for user: When I press the volume or mute buttons I can see the LED on the Apple tv blinks How to Fix Apple TV Remote Volume Not Working? any proposed solutions on the community forums. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls won't work. Ive updated firmware on my Apple TV, sound bar, and television. Please start with If your Apple TV remote isnt working and also ensure your mute button is not pressed. (Feb 2023), How to Add a Driver's License to Apple Wallet (2023), How to Retrieve Deleted Messages on iPhone (Feb 2023), Fix Photos Not Uploading to iCloud Once & for All (2023), Apple ID Login: 9 Ways to Fix the Error Connecting to Apple ID Server Message (iOS 16), FaceTime Not Working? It will help you protect yourself online with easy tools. However, in lieu of enhancing the general performance, Apple TV might have overlooked the proper management of the remote volume functionality. I have HDMI Control turned on on all three devices, and Apple TV's volume control is set to Auto. Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). ask a new question. Join the only free daily newsletter that reveals new things you can do with your iPhone in just a minute a day. These updated too me close to an hour (I had to reconfigure all my past settings on my tv). Level 10. When there are no results, you can also . Your question was regarding using the remote app on your iPhone. Apple may provide or recommend responses as a possible solution based on the information Source. Connect your Apple TV and iDevice to the same Wi-Fi network. Press and hold Back (or Menu) and Volume Up for five seconds. But in the aTV settings, the only option for volume control is IR - which doesn't seem to be working. The status light onyour Apple TV will turn off and on again. I can increase or decrease volume from my apple remote but not from my iOS device. Available in Black and Saddle Tan, this compact bag is stylish and practical. I also want to note that the mute and unmute function on the ATV4K remote works as well. User profile for user: If the volume cannot be adjusted using the volume buttons on the remote control or television, then perform a power reset on the TV. Since this I have not been able to use my volume controls . I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume. This can be done by installing the Remote Control for Apple TV app on your Mac. At this point I assume Apple will need to update something in the Apple TV as that appears to me to be the only variable in my setup that could have changed recently (Apple TV is set to auto-install updates and both my TV and Soundbar havent had their software or firmware updated since at least last year). If you're referring to the Apple TV remote volume buttons, these steps may help: If the volume buttons on your Apple TV remote stop working. #3. this feature was working before the automatic update and I have no idea what to do next . Im pretty sure the new Siri remote firmware (0x0061) broke IR functionality for me. Release the buttons and wait ten seconds. however current setting is set to auto (receiver via HDMI) this option only appears as auto and not listed as an option in the drop down. This site contains user submitted content, comments and opinions and is for informational purposes Well thats too bad Since the volume control issue is consistent using both the Siri Remote and the iOS remote, this points back to soundbar or TV settings. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Turn on HDMI ARC or eARC. Alternatively, if you have an iPhone and iOS 11 or later, you can utilize the Apple TV 4k app for Apple TV 4th Generation or later. I have the same setup and the same problem. Tried with eARC, ARC, directly connected to the soundbar, connected via TV. Manufacturer Foxconn (on contract) Pegatron Type Tablet computer Release date April 3, 2010 ; 12 years ago (April 3, 2010) (1st generation) Units sold 500 million as of 2020 Operating system iOS (2007-present) iPadOS (2011-present) Connectivity WiFi and cellular Online services iTunes Store App Store iCloud Apple Books Podcasts Apple . charee144, call Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. Step 2: When the Apple TV light starts flashing, release the buttons and check the 'Connection Lost . My Apple TV remote works the volume but does not work the box, My Apple TV remote is not working the Apple box, My Apple TV 4K remote volume works some times and some times not. Select Learn New Device 3. anyone with a good tip? When it prompted that I press and hold the + for volume I did so and it read it correctly. As such, it needs line of sight between the remote and the TV IR receptor (unlike the bluetooth for the navigation controls). It seemed to learn the IR signals just fine. I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . May 23, 2022 9:02 AM in response to mikereed36. Our Privacy & Security Course for Apple enthusiast is our most requested course! I can still use my Hisense TV remote to control TV volume, but Ive now lost the ability to use the Apple Siri Remote volume controls. Refunds. It's up to Samsung and Apple to workout where the bugs are, but you know this forum would contain WAY more complaints over the last few months if they had recently introduced such a fundemental bug where turning down volume via CEC is broken. Go through the setup if it isnt finished yet. Apple disclaims any and all liability for the acts, It's specifically ONLY getting the aTV remote to control volume that doesn't work. I have the HDMI 2.1 in the #1 slot and made sure LG HDMI-CEC is on. Same with - and mute. mikereed36, call Source. I just got a new TV, and after I connected my Apple TV I can't control the volume using the remote. I never pretend that the ATV devices are bug free, but from what I've read in this thread describing issues seen elsewhere, it seems this "can't turn down the volume" issue is more common on Samsung soundbars. Checking for updates is typically only needed when the issue started with the previous software update. Currently, there is no way to find your Apple TV remote if you misplace it. If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. Pick up the remote for your television, soundbar, or audio receiver. It will only be used to control volume over IR with the TV. Reset the ATV, Soundbar and TV already but no luck. However, a user on Reddit managed to figure out a potential workaround. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV . After this it said I could control volume. I also attempted to update the firmware of the remote with no luck - connected to power over night and firmware stayed the same not sure if it is on the latest firmware or if the update is not pushing through. The Apple TV box receives the signal through the home network, then relays that through CEC. Enter this code on the pairing screen. The issue can be related to the hardware or settings. this option also allows for control of volume via iOS Apple TV remote. resetting the remote did not help unfortunately. Click on Verify, and you will have successfully created an alternative to your Apple TV physical remote. Point it at the Apple TV, then press and hold the Volume Up button until the progress bar fills up on the screen. I setup the new tv box and decided to setup manually to avoid any issues with settings. If prompted, place your remote on top of the Apple TV to complete the pairing. You will receive a "Connection Lost" notificationin the corner of the TV screen, and then the remote will restart. All postings and use of the content on this site are subject to the. You can fix this error in many ways. Since the Apple TV Remote utilizes an IR Sensor to regulate the volume, you should clean both the receiver and the remote.