As Lufthansa described this option up until now: The seat is reserved at least 52 hours before departure. Lufthansa was a problem. Not in terms of fares, but in terms of passenger experience. As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. Some of these are linked to specific airlines. After the 4th try we are done. In addition, you can enter passport and visa information, and enter details for the Secure Flight program. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. Likes: 0. I do. I really enjoyed that flight. Lufthansa Allegris business class - Seat. Please contact the provider of the flight in question. The amendment fee is payable once per leg of the trip. Ended up in a middle seat in row 50. Passengers who have already purchased an advance seat reservation can change free of charge. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. Changes and cancellation conditions of the operating carrier apply. Place your seat on hold and relax, we will inform you well in advance of the date of expiry of your 'on-hold' booking. I logged into Lufthansa and both seats were no longer there, but it offered seat selection for an additional fee. Jo Jo RabbitThanks! Lufthansa First Class seats. I will NOT be flying with you again. I will avoid Lufthansa in the future as much as possible. Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. Lufthansa is literally the AA of Europe. It will be introduced in 2024 on the newly delivered Airbus A350s as part of "Lufthansa Allegris," the airline's new long-haul product. To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. If you need an aisle seat or a checked bag, the savings isnt actual savings once you tack on the required fees. I tell him no, I dont think so, I've travelled for 50 years and this is not normal. The only improvement was that we were able to get connected quickly. Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. Seat . Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . 7. But that doesn't at all mean a middle seat will be assigned when better alternatives are available. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. in Agent at Lufthansa. On the plane it was obvious that there were many open economy seats. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). Almost all seats on the Lufthansa fleet have moveable armrests which make access to . I already hated this change. You can pick seats by calling them at 800-645-3880. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448662', '');}, 'log_autolink_impression');flights not booked through them. This is not an ex-Philippine A350 and therefore has a 293-seat layout. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. LH has become one of the worst airlines in Europe. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. They position LH as premium, yet create these ridiculous light fares. On one occasion after asking for a supervisor we were told it was probably United's fault. United has nothing to do with Lufthansa's seat reservation issue or system They only get the seat assignment info for them which is why it appears on our United App. How can such an airline still have such a loyal following. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. I am back to square one Having paid for seats and having them disappear. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. While reserving a spot on the web, you should give a similar data as while reserving a . Call the Police. Thanks Lufthansa. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. I would be able to accept this, if LH's tickets in Eco Light where cheap. Country and language selection; currently. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. I just got a text from Lufthansa asking about our recent customer service experience. If not then call the operating airline. She is very terse and rude and says she needs o deal with another flight. "Punitive" seating is just one more reason I feel I made the right decision. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. I don't know and I am For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. Some airlines do not allow you to pick seats if you don't book from their own web site. You can find out more about which cookies we are using or switch them off in settings. Finally she got access and got the last 2 seats together with an aisle,3rd to last row. Connecting between A and Z, particularly to a US flight is a hike and bc the elevators are often jam packed one has to go down 6 flights of stairs, not easy for the elderly, those with children or those with mobility issues. I had to pay $280 US to check one. I was offered a refund for the seats but I have yet to see it. I wonder how much they paid to get this 5-star Skytraxx rating, which, quite frankly, has become a complete joke in the industry. There are still seats available on the flight you are checking in on. Yes, Lufthansa Express Rail includes an advance seat reservation. You do not meet the conditions for sitting in an emergency exit row. It stands to reason FR deserves to be named a five-star airline as they are now pretty much equivalent to Lufthansa! SAS cancelling Japan flights 5:54 pm. I am posting this out of frustration and to give others a heads up about booking this codeshare. What happens if you can't produce an entry stamp? You never know what it will be. Advanced seat reservation is available on all Austrian Airlines operated flights for passengers holding an Austrian Airlines flight ticket. : 0 800 - 83 84 267. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. They are clueless at Lufthansa about this. So, in sfo I hoped to choose at the airport. Easily compare prices for carriers, arrival and departure dates, airplane cabin class, and more when you book with Expedia. It relates solely to the selected category (e.g. Ski Helmet on Frontier Airline 7:23 pm. Please choose one of the following authentication options. If you dont like your seat, youll have to pay an amendment fee, starting at $35. But United said I had to pick my seats. I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. I've been flying with LH since 1982 and they have progressively become worse and worse. Please note that, in principle, you are free to choose the seat that best meets your requirements. Or the pre-selection is You can also book a hotel or a rental car directly, or even take out travel insurance. A) Why are you taking the customers money and giving them front seats, then taking them away when they show up to the gate ? Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: aisle or window. You have booked anEconomy Light fare on a continental flight. She came back. So it doesn't affect your scenario at all. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. not inclined to argue with the German police as a foreigner! Luft was my go to European airline but teutonic idiocy is obvious here. Please view our advertising policy page for additional details about our partners. I don't know What happens if you can't produce an entry stamp? Lufthansa is the biggest joke of Europe. Carriage must be booked and paid for on lufthansa.com or at a travel agency before commencement of travel. Lufthansa is a new RYANAIR. How to contact Lufthansa Airlines customer service. There are no operational reasons that would prevent a seat change. Have connected through MUC a few times from non -Schengen countries and no issues at all. This means that every time you visit this website you will need to enable or disable cookies again. WTF MAN ? Some People scream racism when they are not following instructions or rules. A silly desperate attempt to grab a few more Euros from passengers. They have no noticeable disadvantages, even though they aren't ensuite. I think that Lufthansa can now be called a low cost airline after all these changes! Others are not. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? In total, there will be six different business class seat types to choose from, with some including a bed of up to 2.2 metres, a baby bassinet, or extra work and storage space. In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. Never again! Turkish took good care of me - but I thought it was strange. Shame on them. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. Also, there are negotiations scheduled on the 2/22-23. You change your seat, but the new seat is cheaper or free of charge. Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). On the plane it was obvious that there were many open economy seats. I booked on United, then paid Turkish for a seat, only to have it disappear. Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). Lufthansas Economy Light fares: Suffice it to say that many people may have been happy to book these fares when they could at least select a seat at check-in. An advance seat reservation only applies per flight segment. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked.