If I had known the clothes were from China, I would have boycotted the store. The Heiwa Jacket was too bulky, more a winter coat. Also their costomer experience is phenomenal. All in all I cant honestly fault them at all which is a nice surprise. I think it's a fake. As a matter of policy, BBB does not endorse any product, service or business. I like the brand so much that I want to purchase something again. 3/27/21 UPDATE- I did get a full refund after Kidoriman sent me the correct return address.
Read Customer Service Reviews of kidoriman.com | 3 of 8 - Trustpilot That is totally understandable.
They are very unique & I want more. We will review our protocols and systems so that this will not happen again in the future.
Read Customer Service Reviews of kidoriman.com - Trustpilot We usually shipped the order 3-5 business days after the order was placed and our estimated shipping time to the USA is between 6-8 business days. Hello Viacheslav, The other day I took a grandchild to a museum and was not only comfortable all day, but could carry a sippy cup, an extra pair of socks, a snack and my own phone in the spacious pockets. Lowes, boohooMAN and Bonobos. What are Kidoriman's social media pages? First, we can now clearly see that the reason why we were not able to locate your order details when you left feedback on Trustpilot is that you have misspelled your name on the order details.Second, we have checked your order placed on June 11 with USPS tracking number 9400111899563555440427 which shows that the parcel was delivered on June 23 which is well within the advertised delivery timeframe of 6-8 business days.Third, we could have processed a replacement or a refund for your order but we only received initial communication from you on Aug 17, which is almost 2 months after the given estimated date of delivery of your parcel. Find out how we combat fake reviews. They are very unique & I want more. I DO NOT RECOMMEND IT. All their reviews are probably fake - I didn't get to write one. Actually very surprised as read a few bad reviews after I ordered them but they just arrived today (I guess about 3 weeks after ordering and in the middle of covid to Australia that isnt bad in my book) the pants themselves are simple enough but fit really nice (order at least 2 sizes bigger than usual) and are super comfy, thought my missus would laugh at me but she really likes them and is going to order a pair too! LW. The purchase as well as the shipment went smoothly. Thanks you.
Kidoriman - Proud of our products, proud of our amazing | Facebook These are trendy outfits inspired by and directly associate 2023 Trustpilot, Inc. All rights reserved. Always willing to help and answer quickly. Looking forward to buying more! Business sent a tracking number pre-shipment label to ****. We use dedicated people and clever technology to safeguard our platform. Actually very surprised as read a few bad reviews after I ordered them but they just arrived today (I guess about 3 weeks after ordering and in the middle of covid to Australia that isnt bad in my book) the pants themselves are simple enough but fit really nice (order at least 2 sizes bigger than usual) and are super comfy, thought my missus would laugh at me but she really likes them and is going to order a pair too! Cannot wait to receive my 3 new items but loving my 2 original pants getting lots of compliments. Verification can help ensure real people write reviews about real companies. It just comes down to wearers preference which I highly appreciate. I was later told by the **** and by *** representatives that ******************* only uses P.O. Zero updates, zero response to mails and messages, regular marketting spam from their "CEO" and team - no supply of the goods purchased. This is a scam. Would definitely buy from them again. We use dedicated people and clever technology to safeguard our platform. I received what was shown and explained and in a reasonable time. A certain Jul de France, like me, puts 5 stars for the service. They say they have a 90 days money back guarantee - that is definitely false. Initially I had some problems with the order but after a bit of back and fourth ( time differences ) they were very generous and went above and beyond my expectations. I DO NOT RECOMMEND IT. Great product! Quick shipping, good size chart, amazing comfort and good customer service. Knoji reviews and ranks Kidoriman.com and other men's clothing brands based on how many features each offers and based on a 5-star rating scale. Prompt delivery, excellent communication. Forgot about doing "ma bu" with these Dragon Ball (Gelyu harem) pants. Companies can ask for reviews via automatic invitations.
Kidoriman Review | Kidoriman.com Ratings & Customer Reviews - May '23 Well they, unfortunately, couldn't deliver directly to my country any more. Based on online research and 49 Kidoriman reviews, Kidoriman's overall score is 4.0 out of 5 stars. Date of experience: August 17, 2022. KIDORIMAN Customer Service Representative, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. As with many things we impulsively purchase these days because of social media, i found myself staring at some really cool pants, i really didn't need.i bought them anyway because life is short & 50% gets people to do things they normally wouldn't ;)Given all the prompts about properly sizing, I was mildly concerned they wouldn't fit, but they did. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We also ensure all reviews are published without moderation. - Quality is really bad- service is really bad- overpriced this is a cheap company that sells cheap shirts for a way to high price. Im normally an European XL and are getting XXXXL Japanese size now. 4,135 talking about this. It goes against our guidelines to offer incentives for reviews. At first they offered to send a replacement and said that I didn't have to return the small shirt. Love the pants. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This really shows that they care for their customers. So I would say go up at least a size or two, even according to their recommendations. The clothes I have previously bought I love! Updated Feb. 3, 2021. We are deeply saddened that we were not able to meet your expectations, we will definitely use this feedback to further improve our products and services.We've reached out to our Customer Experience team, several options were provided (Full refund, just send the items back, or keep the items for a partial refund). Will recommend it highly. Fantastic clothes. I ordered a larger size than I normally would but still slightly smaller than I would have liked so I advice you leave nothing to chance and get the tape measure out to be certain. Here's a list of social media pages you can try: Facebook page Instagram page You may find additional ways to contact on their website. lol An excellent experience overall. I sent several emails to their customer service. I eventually connected with their customer service (the second and third times were faster) and they acknowledged the sizing issues for some customers and will look at it. The purchase as well as the shipment went smoothly. good customer service I am very satisfied with my clothes. Find out how we combat fake reviews. The sizing chart is spot on, measure your self and you wont regret the results. Verification can help ensure real people write reviews about real companies. What is Kidoriman's phone number? I'm happy to return the shirt at your expense. I ordered a larger size than I normally would but still slightly smaller than I would have liked so I advice you leave nothing to chance and get the tape measure out to be certain. Both the pants and the kimono I have purchased have quickly become essential everyday wear for me once I'm off work (I'd wear to work if the dress code let me get away with it). boxes and not street addresses for all mail, shipments, etc. Do you agree with Kidoriman's 4-star rating? We are deeply sorry to hear you have received tons of spam emails. NO ANSWER. Find out how we combat fake reviews. They well and truly exceeded my expectations very impressed and totally trust this company. We also ensure all reviews are published without moderation. And they are, as my previous experiences with Kidoriman, super! The website advertised 6-8 days delivery with some delays due to Covid, but this is frankly ridiculous. The package was never picked up. 4 reviews CY Apr 22, 2023 Verified Bad business practices I made a blind purchase from this online clothes shop and received my package with the correct sizes and no issues with the products themselves. We use dedicated people and clever technology to safeguard our platform. I have more products and I lost 150 . Buyer beware. Kidoriman shows themselves as a Japanese clothing company but the clothes are from China. The product was as described. Highly appreciated also the support from kidoriman: I had a little issue with one of their products but they answered super kindly and fixed the problem immediately. Verification can help ensure real people write reviews about real companies. I have gotten so many compliments on them!Also, I ordered a shirt, that was not to my liking, though it fit, and I received the best customer service from Liz, re an exchange for more pants!! The jeans would be better if they provided a bit more mobility. I made a mistake due to sizing charts, and needed to replace 1 item. We understand you were worried about your order which was placed on January 29, 2022. Unfortunately they are still too short for me (way shorter than in the pictures). We also ensure all reviews are published without moderation. If you were half-hearted in accepting the partial refund, you could have mentioned that a full refund is preferred. Quick shipping, good size chart, amazing comfort and good customer service. 1 review FR A day ago Liz and the assistance from Kidoriman : 5* quality service ! Loke W. 1 review. I dont have to send back the pair I ordered by mistake. We are deeply sorry to hear you have received tons of spam emails. Kidoriman and the sales process via Trustpilot I can only recommend therefore and gladly again ! Overall the quality is good but poor customer service. However, when I started to look for labels to identify the materials used, I was unable to find any. After a week, I was quite disappointed since I thought the shipping would take 25 days rather than 8 days. Here at Kidoriman, we value our customer's privacy and information security. I've already placed two orders with this firm, but I've tried twice to swap for a larger size, but the customer support is terrible.
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