Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. 105,000+ Customer Care Representative Jobs in United States - LinkedIn Alight Customer Care Representative jobs - Indeed as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Seasonal Customer Care Representative at Alight Solutions * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. Alight also offers a comprehensive benefits package. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Disabled Person, Inc. Si es as , entonces ReedGroup es para ti! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Explore open roles at Alight. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! 2023 Because transformation takes a workforce. Training will begin for this class on Monday, May 1st We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. From company leaders to our newest colleagues, we all play a role in bringing our values to life. See our awards. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either * Demonstrate a high level of confidentiality and professionalism West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. View this and more full-time & part-time jobs in Miami, FL on Snagajob. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. CC Representative I job in Atlanta at Alight | Lensa Quick Apply. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Check out our open opportunities below. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Please note that all salary figures . Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Responding promptly to customer inquiries. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Sr. Customer Care Representative - with Growth Opportunities Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. We are not an agent or representative of any employer. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. This position supports Alight s benefits administration and HR BPO platform businesses. Benefits start on your first day of employment, Programs & activities that give back to our. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. The mission of our customer care teams exemplifies the need for human understanding. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia Donor Engagement Guide Job in Minneapolis, MN at Alight Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Take the first step today by joining our talent community. Customer Service Representative Job Description - Forbes Advisor Our Promise New York Equal Pay for Equal Work Act Statement. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We're always looking for great talent. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. At Alight, we are reimagining how people and organizations thrive. Full Time We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Tasks to include in a Customer Care job description . We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. It's why we're so driven to connect passion with purpose. View Job description, benefits and responsibilities. * Use productivity and quality data & metrics to achieve superior customer service results Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. Alight Solutions San Juan is looking for real people, who are passionate about customer care. Our story starts with a simple universal truth: Every business is a people business. Location: San Juan, Puerto Rico. Career Development & Growth: We provide ongoing training, coaching and development. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Additional pay could include bonus, stock, commission, profit sharing or tips. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). The mission of our customer care teams exemplifies the need for humanunderstanding. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). Customer Care Representative, Human Resources, Orlando, FL at Alight We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. * Able to work independently and to adapt to a rapidly changing environment How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Copyright 2023 Grabjobs Pte.Ltd. This program provides you with the foundation you need to lead to a path of success. Alight - 3.1 San Juan, PR. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Full Job Description. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Benefits start on your first day of employment, Programs & activities that give back to our. You will be notified during the hiring process which checks are required by the position. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. See office directory Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. The estimated additional pay is $2,234 per year. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Help make it more accurate by adding yours. This role is designed for people who have strong empathy and communication skills. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Customer Care Representative Greater Toronto Area, Canada. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. You will be notified during the hiring process which checks are required by the position. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. Learn how this feature works. Explore careers Media or Investor inquiries? Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Customer Care Representative, Human Resources (Charlotte, NC) job * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Average Alight Solutions Salary | PayScale Alight - Customer Care Representative All Rights Reserved. As a Customer Care Representative, you will report to a Customer Care Team Leader READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Find contacts: direct phone number, email address, work experience. Alight believes diversity should be visible, valued, and sustained throughout the organization. Interested in Workday positions? AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures.
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