Ask how they're planning to respond to new legislation. Example: I havent heard back from you, so Im going to assume youve gone in a different direction or your priorities have changed. Nothing induces a world-weary sigh from working professionals like a just checking in email. Usage of any form or other service on our website is What to say instead: Its better to use inclusive or motivating language that champions an individual employee or team, Liou suggests. Whats the problem with just checking in emails? Example: We know your company is making waves in the X industry, so wed like to share our recent article with you to use as a resource for your mission.. Here's why! It just briefly lets them know that theyre in your thoughts, which can go a long way in lifting their spirits. If your friend is more likely to respond to feelings-based questions ones they can answer with I feel XYZ, rather than recounting events, like I did XYZ and then ABC this may be a good way to go, Anwar says. Point out business weaknesses. Let me know if we can be of assistance in the future.. Reach out to them to gauge their satisfaction or if they still could benefit from yours. Free and premium plans, Operations software. A Guide to Using Plain Language in Writing. Respond to something the prospect said on social media, then follow up with more resources. It can be helpful to explain why the task is important to you, too. Maybe they missed your last email. Lastly, this phrase can work really well in follow-up emails like so: To Jackson,How is the project coming along? Usually, theyll be happy to reply shortly after you send it. Sometimes, just asking how someone is (sincerely) is a meaningful gesture. Wouldnt it be nice if there was a one-size-fits-all alternative to just checking in? Unfortunately, variations on that phrase (like Im following up on . Now you can make it easier for your clients to respond to you., "We're looking for more feedback on this layout we tried on our website. After a meeting or discovery session Suppose its been over a week since you had a call or face-to-face meeting with 2. Hope your week is going great! Move your previous message to the top of their inbox by asking if they might have missed your last email. How do I not say just checking in? Heres what the research says about some of the most popular ones. 14. Simply put, checking in means when you want to update your friends on your whereabouts or activity. Not quite in-office, not yet a remote-first company? If they do not, they can let us know in a follow-up email (and explain whats taking so long). For example, they might be fully engrossed in a major ongoing project, or awaiting a decision from their leadership team, or biding their time until they receive more funding. Moreover, we can replace it with whatever the thing is that we want updates on. I like to ask a follow up on how theyre really going, encouraging them to give more detail, including the good, the bad and even the ugly. She says it usually gets a smile, but it needs to be delivered in a way that isnt pushy or demanding. ", "Hi, I remember you showing interest on [topic] in our last meeting. Example: Hey, [prospect name]. Then ask straightforwardly how the project is coming along. i am calling. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Its likely you and your contacts and sales leads have some common interests. Are you still interested in [topic]? Where are we with works well when we want to write a follow-up to know whats going on. Reference a relevant blog post. Dont apologize for doing your job, apologize when it is merited. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. Have they published a new post on their blog? Thought you would like to know. Let's set-up a time to discuss this. Heres what to say to somebody youd really like to check up on, without defaulting to a clich or sending a .gif of a floating otter. Emails get lost in busy inboxes. Are you still looking for solutions to convert [company] website visitors to subscribers? On the other hand, if your company recently published a blog post that's relevant to the prospect, send it their way. Just make sure that the case studies or success stories you provide have some bearing on the prospects specific needs and circumstances. 10. Describe a potential opportunity. You can easily jump between phone calls, team messaging, and video chats: One of the major benefits of using a service like RingCentral to stay connected with contacts is that it lets you monitor and review your communications so that you can keep improving your teams performance. I am leaving my contact information if you want to touch base with us in future. Let's set-up a time and discuss. This means you have to make the message hyper-relevant to the specific person youre contacting, drawing on their specific needs, interests, and previous interactions with your company. advice. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? 1 Ask Drop the checking in wind-up and ask for an update politely and directly. Let them know. The road may be clearer for you to make a sale. Reach out to a new C-level executive. Send along an article that reminded you of them. I re-shared it and wanted to convey my interest in person. And offer to follow up over a phone or video call if they're interested. If you know someone whos struggling through feelings of grief, you can help by reaching out with just a few words. An open-ended question like this can give up a lot of detail if people are willing to share their experiences. If you hit at least one of the points on our free checklist, its time to consider an email alternative. Dear Mr. Tomkins,Is there anything I can help with on the matter? Next time you reach out to your contacts, be sure to steer clear from using just checking in. Are you available Thursday at 10:30 a.m.?, Id love to meet for coffee this week to talk about potentially working together. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. Do you have a few minutes Tuesday at 2:30 Eastern to chat about it? Grammarly helps you communicate confidently It also shows that you actually care about how they are, and youre interested in their well-being. When its time to follow up, you need an entirely new strategy. Heres how to check up on them in a chill, casual way. ", "Hi, I found this [book/podcast] interesting. There are, of course, many situations where its necessary to check in on your prospects and customers, such as: So the question isnt whether you should check in on your contacts, its about how you should do it. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Now, take a look at these follow-up email examples to see how this alternative works: Dear Christina,Do you have any updates on the matter at hand? Example: Greetings, I wanted to inquire about your current level of satisfaction with X product. We prefer a more straightforward approach. 2023 RingCentral, Inc. All rights reserved. I wondered if [software] is still on your radar. Did this thread get buried? It is related to your field of business. (In fact, I timed that, and it took 19 seconds for me to type.). (More on this later.). Example: Hey, [prospect name]. I havent heard from you for a little while, so I thought Id check to see if youre doing okay.Kind regards,Mr. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. ", "Hi, great job on the article you posted on Medium. And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. Should I make that happen? Its obvious to the reader that youre checking in just by virtue of the fact youve reached out to them at all: I was wondering if youd had a chance to review the report I sent last week? Id love to hear how things are going with the Great Big Infographic design brief. Learn more in our affiliate disclosure. Congratulate them on a funding round. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Webbe checking. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. Free and premium plans. Lastly, well show you how to use I just wanted to follow up in your emails. Are you still looking for solutions to convert [company] website visitors to subscribers? This is another way to rekindle a conversation you began before. Hope you are not too busy tomorrow at 11.am. You offered to put together a list of project ideas for further brainstorming. You might find them useful. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. If your goal is to impress your potential decision-maker, aka prospects, make them have a good time reading your email and want them to respond to you. for your reference. WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Wed like to schedule a meeting to offer you assistance in optimizing your strategy., If you've found an article that's relevant to their industry or profession, send it to them instead of saying "just checking in. Martin holds a Masters degree in Finance and International Business. Keep reading to find out. Occasionally, you might want to get in touch with a prospect, client, or customer just to stay on their radar and to let them know that you have their best interests in mind. 2. It's related to [topic] that you might be keen on. The heres more information email Prospects sometimes require a bit more information before making a buying decision. It also sounds counterintuitive. If you havent spoken to the person in a while, its a kind gesture to offer to talk with them on the phone or just via email. Just because they began working with a competitors product doesnt necessarily mean theyre in love with it either. You can send an enthusiastic message requesting further conversation if youre willing to spend some extra time checking in on a friend. I could set you up with a free trial account.
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