croydon council tax contact number croydon council tax contact number

Are Marie Antionette and forgot to pay the baker Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. Telephone: 020 8726 7000. Telephone: 020 8726 7000 And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). If you are emailing us with your change of date then include your name, account number and preferred date. To help us improve GOV.UK, wed like to know more about your visit today. Are unable to get over those pesky Rachmanistic behaviours United Kingdom, NEW Help improve this site by In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. We are committed to making our website . Russian minister laughed at for Ukraine war claims. Call us Lines are open Monday to Friday 9am to 4pm. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. Hide, Send feedback directly to the content team using our website feedback form. The deadline for all payments to be made is August 31. Are IT illiterate One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. You have rejected additional cookies. Read about our approach to external linking. Paying your Council Tax Find out who is responsible for paying Council. NEW Help improve this site by 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. or post a comment below. Send us a message and we'll get back to you as soon as we can. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. Croydon residents are reminded to be aware of council tax rebate scams. Well send you a link to a feedback form. Sign in or Register a new account to join the discussion. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Following the Council meeting on Wednesday night I have received a . This allows us to free up scarce resources to be focused on other key services that meet our residents needs. Visit the government's website for more information about support for energy bills and the cost of living. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. I also tried to set up an account with grantapproval.uk. The councils online form should take around 10 minutes to complete. History [ edit] A map showing the wards of Croydon from 2002 to 2018 7. Croydon is divided into 28 wards, electing 70 councillors. 2. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Further details will be. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Have you received your 150 Council Tax energy rebate yet? The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. pic.twitter.com/5PFiLmGWCv. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. If you are contacted in this way, it is going to be a scam. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. 4. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. Gove's funding increases have come too late to save Croydon. For example, choose the 1st, 5th, 15th or 25th of the month for payment. Show If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Can Nigeria's election result be overturned? How to register for my online account You can register at www.croydon.gov.uk/myaccount . 08 February 2023. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. As part of our user authentication, you will receive a verification code via email, which you must enter. Posted on February 20, 2023 by insidecroydon. giving feedback He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. Anyone any ideas please? At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. London Borough of Culture 2023. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. giving feedback Enter your email address to subscribe to this blog and receive notifications of new posts by email. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. To set up a Direct Debit, complete a council tax Direct Debit instructionform. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. We have received an email to say that our application for the 150 Energy Rebate has been granted. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Based in Croydon and edited by Steven Downes. Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. More details on eligibility can be found on the councils website. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. You can check your balance, instalments, payments and view bills online 24 hours a day. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Council tax is payable on properties that are empty, including second homes. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Call us. Get in touch with us online, by phone or in person. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. How much is your council tax increasing by? If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. You will need your council tax account reference number for the bill you want to pay, if you know it. For queries about your Council Tax or business rates bills contact your local council. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. She said: I will be voting against the 15% rise in council tax. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. The second part allows you to make a claim. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? The council reckons even its online form should take around 10 minutes to complete. 3) SlothMove populates your council tax providers. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. NEW Help improve this site by With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Check with your provider first before proceeding. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. The council usually does all in its powers to avoid logging missed bin collections. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. From: Valuation. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Contact us. giving feedback Visit the government's website for more information about support for energy bills and the cost of living. No surprise its them idiots Capita running the show. Please i need help. 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Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. and how to view your payment schedules online. ", Please see my statement below regarding Croydon Council's financial position. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. 2) Enter your new and previous postcode. Council Tax, get money off your bill The Penn report 2023 . Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. Croydon CR0 1EA They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. If you wish to simply change the date of your Direct Debit, contact us. Show You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Based in Croydon and edited by Steven Downes. Show The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. You have accepted additional cookies. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. 8. Fastest way to get help is online. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. Viridor burned it as excess plastic not for landfill. Return to a calculation/claim you have saved. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Some banks and building societiesmay not accept Direct Debit instructions. You misappropriated the funds for something else by accident If agreed the new scheme would start from April 2022. The BBC is not responsible for the content of external sites. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise.