So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. Thanks for taking the time to leave us a review! Not what you expect in a fine dining restaurant. The restaurants hours will be Sunday to Thursday 4 p.m. to 9:30 p.m., Friday 4 p.m. to 10:30 p.m. and Saturday 5 p.m. to 10:30 p.m. None of us had been to Ruth's Chris because it is so new to the area, but we were all awareof their national reputation so we agreed to try it. Our server, Jaden, was very professional, friendly, and efficient. But it got worse over time at the bar. Wine was good. Our waiter was terrible. It was uncomfortable. My family LOVED this restaurant! The management tried very hard to make things right, which I GREATLY appreciated. Plans for the upscale steak restaurant were announced in August 2019, but the pandemic delayed the . We will definitely be back. MonThu, Sun 4:00 pm9:30 pm Our privacy policy, To ensure the best experience on our website, articles cannot be read without allowing cookies. And lastly she brought me the wrong dessert. Frankly, I was surprised that everyone else in the restaurant was enjoying white linen in the dining room - but we were seated in the bar area? But I guess this location will just never cut it. it's too bad! YouTubes privacy policy is available here and YouTubes terms of service is available here. Worcester Business Journal provides the top coverage of news, trends, data, politics and personalities of the Central Mass business community. All rights reserved (About Us). The upscale dining restaurant will feature 275 seats at 4 Mercantile. Forrest will provide overall planning, direction and supervision of Thrive . So that we can work to make things right, please reply directly with your contact information, including your name and a phone number. We are sorry to hear this and would like to speak to you further. Steak was good but the sides were cold, It was very good. Thats it. Long enough for us to be concerned about the service overall, and what earned them only three stars. We hope to welcome you in again soon! We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. VERY HIGHLY RECOMMENDED. Select a reason for reporting this job. Thanks for choosing us for your birthday celebration. I wouldn't bother wasting your money. Service. You can also login or register for a free account. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. Food, atmosphere but especially the staff was incredible. Also ordered a baked potato, which is enough for two people, comes with real bacon bits, sour cream and butter. The kitchen was firing on all cylinders. Ruth Fertel was determined to provide a better life for her family. Download it here. Meals: sea bass, petite filet, rib eye, stuffed chicken. Full-time + 1. As to the foodit was nothing short of fabulous. We hope to see you again soon. The Worcester Ruth's Chris is the chain's fifth in New England and the first one outside the Boston area in Massachusetts. I put in notes to please bring a chocolate cake with happy birthday on it. The content of this material is not all-inclusive but is for informational purposes only. - Another outdoor dining option and a new neighbor for The Mercantile in downtown Worcester is opening this summer. The host came over and said "hello". The host came over and said "hello". He didn't wait until we sat down to hand us the menus. Service was also excellent, although we went pretty early before prime time. The Crab Cakes were another winning appetizer served on their signature piping hot plate. With over 150 restaurants, Ruth's Chris has been in business for more than 57 years. After our meal last night, I can confidently say that this isnow the top table in town. Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. Ruth's Chris Steak House. Smiles, and chatting, menu suggestions, and just great hospitality. We plan to return with a large family party in about 8 weeks. In the heart of Milan, right above the ancient Roman site and a stone's throw from the Basilica of Sant'Ambrogio, be sure not to miss, the Leonardo da Vinci National Museum of Science and Technology: one of the places the Milanese are most fond of, one of the most . Worcester is lucky to have a Ruth's Chris in town! Grooming was not of importance for most of the staff. Patrick was our server and he was outstanding! Ruth's Hospitality Group now operates about 150 steakhouses across the world, and also owns the Mitchell's Fish Market chain, which is mostly spread across the Midwest. As part of the pre-opening celebration of the new location, the company raised $6,458 as a donation to the Worcester County Food Bank. Make a reservation Treat Yourself to an Everyday Celebration Since 1965, we've stuck to the same recipe for success that was created by our founder, Ruth Fertel: perfect steaks, warm hospitality, and good times that never stop rolling. We hope to welcome you back in again soon! CLOSED NOW. Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. Home run on all of them. Boiled white potatoes with melted cheddar cheese on them. hope the place makes it in Worcester. Also the dining room was messy and not what I experienced from other Ruth Chris Steak House. I've tried 3 times now. just keeps getting worse. Paired with Rombauer Sauvignon Blanc Tripadvisor performs checks on reviews. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. Our Spectrum News app is the most convenient way to get the stories that matter to you. There's also a small well-chosen wine list by the bottle. Thankfully, we don't have to wait any longer the new Ruth's Chris, open for just under a month, is already impressing. Estimated $53.3K - $67.5K a year. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. He didn't clear the other two settings at our table. The Worcester Ruth's Chris restaurant will be located at 4 Mercantile . We're glad to hear that you enjoyed your evening with us. This is certainly not the experience we aim to provide nor how we wanted our food to arrive to you. No soap or toilet paper in bathroom, waitress was below average, drinks ok but food just ok not worth the $. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. We were surprised the restaurant wasnt as packed as we thought it would be. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. A food runner came over to us with a to-go bag and said "Did you order this? Kudos to the staff and management team for their dedication and hard work not easy to do! Steaks were cooked nicely. Plans for the Ruth's Chris were revealed in August 2019. It took forever for the drinks to arrive. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. The content of this material is not all-inclusive but is for informational purposes only. Charles Bruen: (888) 766-7860. Im a big Ruths Chris fan and frequent Boston often for personal and work events. 30, 2022, 5:48 a.m. | Published: Mar.. No one checked or asked if my filet was cooked to my temperature request. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. Thank you! Don't worry, we can still help! But we will be returning to Flemings in Providence. WORCESTER, MA The opening of a Worcester Ruth's Chris Steak House is likely near, with the owners set to appear before a key city board on Thursday for a license to operate a restaurant. The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) We would welcome the chance to make things better. We had appetisers before the drinks ever showed up and were told that if we decide to have another drink we should put the order in right away (before we even tried the first one). The kitchen was firing on all cylinders. Job in Worcester - Worcester County - MA Massachusetts - USA , 01601. 2023, Charter Communications, all rights reserved. I've long wondered why a high-end steak house hadn't opened in Worcester. Service was excellent throughout. He added to our experience, and was very attentive. The restaurant was first announced in 2019, but the pandemic and construction delays repeatedly pushed back its opening. A new upscale steak house is coming to Worcester. We felt so cared for, on Christmas Eve. Food. These few little items are basic steps of service in a fine dining establishment. Had them add a garlic encrusted option, it was minced garlic out of a jar poured on top, never "encrusted" it was disgusting. A food runner brought our appetizer and food entrees out. VERY HIGHLY RECOMMENDED, the sidewalk, making for an unusual and interesting sight. While there, 2 policemen patrolling the area on horseback wandered by onthe sidewalk, making for an unusual and interesting sight. Me and the hubs and my brother, sister in law and niece. Our perfected broiling method and seasoning techniques ensure each cut of USDA Prime beef we serve arrives cooked to perfection and sizzling on a 500 platejust the way Ruth liked it. Brought salads out with entrees. Apparently the restaurant does not open their doors until exact opening hours. Thank you! Best steak ever! Granted, we arrived at slightly different times, which affected the timing of the drinks we ordered. Greeted by Maren - so sweet, cheery and helpful with ordering. The restaurant specializes in fine steaks and chops, which are cooked using a broiling method and served on a 500-degree plate. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again. Truly. It seemed everyone truly enjoyed working there. The last time we went, the service was so poor, a manager called and advised my wife that when we return they would comp a round of drinks and appetizers. Rombauer Vineyards has beenproducing distinctive, fruit-driven wine for more than 40 years. Every business day, WBJ Daily Report will be delivered to your inbox by noon. Do Not Sell or Share My Personal Information. We hope to welcome you in again soon! She was fantastic. Order Online. He was truly a joy to interact with and we look forward to dining here again! Hope to see you again soon. Ruth's Chris Steak House - WorcesterResponded on January 20, 2023We are sorry to hear this and would like to speak to you further. Ruth's Chris Steak House Worcester, MA. Service was excellent throughout. The icing on the cake is this was for my wifes birthday. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. From the moment we walked in the door. #RuthsChris. The 11 oz Filet Mignon melted in your mouth, cooked perfectly medium rare. Couldnt recommend more. Only exception, I, asked for steak medium and it was cooked well done. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. I highly recommend Ruth Chris for a special occasion. Management kept a watchful eye on the room during this busy Saturday night. Thanks for taking the time to leave us a positive review! The Worcester location will be the fourth for New Orleans-based Ruth's Chris. Great atmosphere, great food, good wine, and exceptional service. My only complaint is that our first course arrived before our cocktails. Our waitress and bartender was fantastic and attentive even with how busy it was. Second Course: Sausage Ragout Orecchiette Thank you! Ruth Fertel opened the first Ruth's Chris in New Orleans in the 1960s and the restaurant was originally called Chris Steak House. Cheesecake for dessert was fantastic! was an empty desk and no one said one thing to us - including the servers walking by. It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. Food was above average. Founded in 1965 by Ruth Fertel, Ruth's Chris Steak House continues to redefine and set the bar high for steak houses. Due to our new system upgrade, we are requesting all existing users to update their password. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023Thanks for choosing us for your birthday celebration. Moving beyond that, the servers were excellent once with us, and the food was excellent. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. Very plain. Lovely wait staff and delicious meal and cocktails Ive already made reservations We advised our waiter, who corrected it, but it took another 20 minutes to get it and therefore waited almost an hour with no cocktail. We have our regular server there and felt a little guilty having found a place closer to home. On the Ruth's Chris Steakhouse menu, the most expensive item is Tomahawk Ribeye, which costs $135.54. RUTH'S CHRIS Ruth's Chris Steak House to feature outdoor patio area for 40 guests in downtown Worcester By Patrick Sargent Worcester PUBLISHED 2:15 PM ET May. Water and wine were often offered to be re-filled, and the bread, although prompt, was not replenished. They have a comfortable bar with excellent bartenders. I gave her 20% out of habit but wouldve given her much more had she just treated us like she treated the table next to us. The Worcester Ruth's Chris restaurant will be located at 4 Mercantile St. next to the new Mercantile restaurant, which opened in early April. Dont miss out - subscribe today. Thats it. They love welcoming guests for the first time to share the tradition of fine hospitality with food served on 500 . Then here comes Heather - what a team this was. Thank you for taking the time to share your comments. There's also a seasonal outdoor patio along the Mercantile Center plaza. Easily apply. We had to wait outside in the cold for 15 minutes. This place is on the upper end of the price spectrum for a decent steakhouse. 2022 Fact Book: Doing Business in Central Mass. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023We're glad to hear that you enjoyed your evening with us. Manager was great, we were compensated for it. It was very busy, but Patrick was a fantastic server. password ? Ask WINEandTRAVEL about Ruth's Chris Steak House. A little pricey, but it's a shorter trip than Boston with the . But it got worse over time at the bar. From the friendly hostess who seated us,to our waiter, Sean, who was professional but fun and spot on with everything, and the manager Paul, who was overseeing everything and everyone and honestly went above and beyond. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. Ruth's Chris Steak House - WorcesterResponded 3 days agoThank you for the review. They even accommodated my 7 month old! That was the last we heard about it - not sure why she bothered to ask. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Ruth's Chris Steakhouse is an American restaurant founded in 1965. He clearly had too many tables to look after. Ruth's Chris Steak House - WorcesterResponded on February 21, 2023Thank you for taking the time to share your comments. "Ruth's Chris Comes to Worcester. We have spent over $2k at this restaurant since opening and always leave saying its just not the same as other Ruths. Ruth's Chris Steak House is an Equal Opportunity Employer. Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. Stay connected! As Worcester officials gathered to announce the upcoming opening of Ruth's Chris Steak House in Mercantile Center, city leaders remarked on how far the area has come in just a few years. First time and won't be last time. The Sacramento location offers a special Sunday brunch menu. We hope to have the chance to serve you again soon. We had a 5 star visit and would highly recommend the location in Worcester!More, Christmas Eve gathering of friends, some from near Springfield and others from the Boston area so a Worcester restaurant was a good middle ground. We hope to see you again soon. Say In the bar area which was nice, but our table was right at the servers station so was a little loud, but still fantastic. Today, there are more than 150 Ruths Chris Steak Houses, including 20 international franchisee-owned restaurants in Mexico, Hong Kong, Taiwan, Tokyo, Aruba and Canada. Job specializations: Restaurant/Food Service. Ruth's Chris Steak House. We had to ask for bread and butter, my husband's drink refill and for the check. Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. Creamed spinach - ok. We hope to welcome you back in again soon! Ruth's Chris Steak House has an expected opening of fall 2022, "maybe sooner," Norton said. Outstanding steaks. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Thanks for the great review! You know you want it. Paul the The history of Ruth's Chris restaurants starts back in 1927 as the Chris Steak House. We are glad to know that you enjoyed your meal. Perfect crust on the outside, cooked medium rare near perfect, and it melts like butter in your mouth. I needed the Garlic Mashed Potatoes, and we never miss the Sweet Potato Casserole with pecan crust when we go to a Ruths Chris. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. Ruth's Chris Steak House This is how it's done. This landmark publication covers the city and regions rich history of growth and innovation. He didn't clear the other two settings at our table. Ruth's Chris Steak House - WorcesterResponded on January 17, 2023Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. Thank you for the review. Please send your contact information, including your name and a phone number. Service was great. Arrived at 515, didnt get our initial drink order until 5:50 and it was wrong. Food was good but nothing special. Food. Hope to see you again soon. We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. The food was hit or miss. WORCESTER, Mass.-(BUSINESS WIRE)-Ruth's Chris Steak House, famous for its unmatched dining experience and steaks served on 500-degree sizzling plates, announced its newest location in Worcester, which is now open for business.The new Ruth's Chris restaurant is located at 4 Mercantile Street and brings an unmatched dining experience to the area in its new 8,250-square-foot restaurant. This is an area of town that has really been built up. Again very disappointing. We were eventually told someone would be right with us and the manager showed up some minutes later chewing food. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. Dinner The experience last night was just ok. Our server was very friendly and polite, but overall service poor. Ruth's Chris Steak House - WorcesterResponded on January 21, 2023Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. I love the glass wall, facing the street, letting in a lot of light during our early dinner, and it's nice to see the action on the street. Hope to see you again soon. Please give this girl some accolades, she was attentive and kind. The story of the restaurant's growth is an extraordinary one, courtesy of the talent and vision of Ruth Fertel. The service was very friendly, but erratic. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. They will also offer Sizzle, Swizzle, Swirl Happy Hour from 4 to 6 p.m. Sunday through Friday. You are at Ruth Chris. The chain serves its signature USDA prime steaks on a plate heated to 500 degrees. Cant wait to return! Sign up for free Patch newsletters and alerts. The menu features traditional steakhouse fare like steaks, chops, and seafood. Maren our waitress was fabulous! Ruth's Chris, located at Mercantile Plaza, will only be open in the evenings with no current plans to open during lunch hours. This location will be the restaurants fourth in Massachusetts, along with Waltham, Somerville, and Boston. Our bill was $245.00. Restaurant, Cook, Restaurant Franchising, Kitchen Helper. 12 bucks for a potato side or veggie side. Thanks for taking the time to leave us a review! The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. Please allow cookies to continue reading. Incredible food with an incredible server. We told him the name that the reservation was under. I believe they each had 5 French fries. It provides a daily update of the areas most important business news. We hope to have the chance to serve you again soon. By clicking submit you are agreeing to our cookie usage and Privacy Policy, This website uses cookies to ensure you get the best experience on our website. A server walked by to the other table twice and never said a word. The content of this material is not all-inclusive but is for informational purposes only. Waitress was amazing. Our bill was $245.00. When we go again and we will, I will ask for her! It was terrific! Note: your question will be posted publicly on the Questions & Answers page. Its too bad because the location and venue are beautiful. All rights reserved (About Us). Date of visit: November 2022. Location. The content of this material is not all-inclusive but is for informational purposes only. 2023 Advance Local Media LLC. Ruth's Chris - Worcester, MA Restaurant | Menu + Delivery | Seamless Ruth's Chris 4 Mercantile St (508) 492-0525 $$ 4 ratings See if this restaurant delivers to you. We had a nice long dinner to celebrate my Moms birthday. We wont be going back. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Ruth's Chris Steak House is an Equal Opportunity Employer. The "Boardroom" can seat up to 55 people; The "Ruth Room" can seat up to 30 people; and the "Wine Room" can seat up to 8 people. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #105 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. and it's Fantastic! Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We appreciate you writing about your recent visit with us. It was a Sunday night at 6:10pm. The food was incredible. The other party was large and loud. More Local News to Love Start today for 50% off Expires 3/6/23. Hospitality/Catering. It was our first time here and everything was phenomenal. Ruth's Chris was founded 57 years ago in New Orleans by Ruth Fertel. The food was outstanding but service ruined it. He sat us at a table with this other party in the room. In Massachusetts, Ruths Chris Steak House has locations in Waltham and Boston. He was constantly interrupting us. Would you please contact via private message and share more about your experience? 17840 North Dallas Parkway, Dallas, TX 75287. We are honored to bring this new Ruths Chris location to Worcester and serve the community and those that live in and around the area, said Matt Williams, general manager of the location, in a press release. Ruth's legacy lives on through our sizzling steaks, award-winning wine list of 200+ wines & signature handcrafted cocktails. Our waitress Jennessa was fantastic! Our waitress went the extra mile to make sure everything was great. Ruth's Hospitality Group, Inc. is now hiring a Restaurant Manager in Worcester, MA. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes . Thank you for such a great dinner experience! Even though we had reservations, we had to wait for another 20 min to be seated. No one greeted us at the front desk for over 5 minutes. Merry Christmas! We ordered appetizers, entres, drinks, and dessert for a group of 11 people and every thing was exceptional. Honestly, I will not be returning to this location. Tripadvisor performs checks on reviews. The potatoes au gratin were disappointing. Report Job. Doesn't make much sense. The restaurant is well designed. I also called the day before and the person who answered advised they see this on the reservation and noted. Ruths Chris Steak House has confirmed to WBJit plans to open its location at 4 Mercantile St., Worcester on Aug. 1. Thank you. Ruths Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. The opening was planned for fall . Ruth's Chris Steak House announced its newest location in Worcester, which is now open for business. Ummmmm no! Get the news and information you need from the award-winning writers at WBJ. It was very clear. VERY HIGHLY RECOMMENDEDMore, I've long wondered why a high-end steak house hadn't opened in Worcester. Thank you for the great review! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Community Rules apply to all content you upload or otherwise submit to this site. Wines by the glass were good as was the fine service. Check Switch to pickup About Reviews APPETIZERS SOUPS & SALADS STEAKS & CHOPS SEAFOOD & SPECIALTIES BURGERS & SANDWICHES VEGETARIAN SHAREABLE SIDES DESSERTS BEVERAGES KIDS MENU The front room is the main dining room, with several comfortable booths. We got seared tuna, Caesar salad, lobster bisque and wedge salad. (There were plenty of tables available in each dining room), Not a usual Ruth Chris experience. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. for my anniversary! And with people like Maren and Heather and Waleed on your staff, that is who you want representing! We remain excited about our opportunities to grow and evolve the iconic Ruths Chris Steak House Brand, Cheryl Henry, president and CEO of Ruths Hospitality Group Inc., said in a statement. more. Now, opening day has arrived. Ruth's Chris Comes to Worcester and it's Fantastic! We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting.
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