the card range not supported by the system the card range not supported by the system

You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. the card range not supported by the system In case your SD card is missing a drive letter, click on the 'Add' button. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. If a card ExpiryDate value of 1509 was passed this would generate this error code. You will need to enter the CV2 or card security code on the payment pages in order to continue. The SecurityKey value should contain 10 alphanumeric characters and you must always pass this value within the RelatedSecurityKey field when posting your transaction registration over to Sage Pay. No spaces, hyphens or other characters or separators. Hi Viky. There are no card details registered for the token. The BillingAddress field which you have provided is longer than what is allowed. It is normally a number, but can contain characters depending on the acquiring bank. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). The RelatedTxAuthNo does not match the original transaction. This Surcharge already exists (paymentsystem and currency combination). You may need to zero pad your subnet mask so that each number block contains three digits. If the shopper has made an error with the card number then simply have the customer. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the correct field. You will receive this system message when the card number details have been entered incorrectly. Only zero or positive decimal values, to 2 decimal places. The card type field contain a value which specifies the card that is being sent to us. The issue is normally associated when you are attempting to automate these actions. A surreal understated experience about loss and finding new life inspired by real-life experiences. The resource requested is no longer available and no forwarding address is available. If however the card being used for the transaction is not new the number is simply not supported on our system and another card will need to be used to complete the transaction. The crypt string has been encoded incorrectly. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). Only whole numbers of Yen are acceptable. While the phone is on the restarting mode select "Wipe cache partition" in the Android service menu. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. Any URL's which are longer will generate this system message. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. It should contain no more than 40 characters consisting of letters and numbers only with no spaces or special characters. Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. Connect and share knowledge within a single location that is structured and easy to search. The authorisation response was taking longer than expected and has therefore timed-out as a security measure. Similar results when you try and use an active card on the test.sagepay. This field should only contain alphanumeric characters and must be 100 characters or less. If a value is supplied, should contain either 0 or 1. You will need to check that this field is sending the correct reference. You will receive this system message if you are passing an amount that is outside of the supported range. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. The VendorName is invalid or the account is not active. A transaction is unable to be registered without this information. Success! This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. The card number that you have entered on the payment pages is not a valid card type. and cannot be the same. If you have not supplied the correct value in the RelatedVPSTxId field, have not submitted it in full or it is incorrectly formatted then you will receive this system message when our systems try to validate the post. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. If the card was issued outside of the United States, this might be the problem. If you believe this account should not be closed we will be able to investigate this issue further immediately. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. 3D-Authentication required. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. The DeliveryAddress field, if provided, can only contain a maximum of up to 200 characters. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. The ApplyAVSCV2 flag is invalid. The card scheme requires you to pass the 3D-Authentication process in order to proceed with your payment. The Amount is outside the mininum and maximum limits. You will need to check your code to ensure that your server doesn't send more that 10 characters within this field. The StartDate is in the future. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. The Transaction has already been Refunded. The client failed to send a request in the time allowed by the server. Please try a different card. This URL must be http:// or https:// and be no more than 255 characters in length. Exceeded the allowed amount of commands to execute. More information on the different TxTypes can be found within the protocol document. italian sayings about love and life. Please ensure that you are posting this field with each transaction and that you use the correct value. You will need to check your code to ensure that you are not send more than this. Some cards have restrictions on cross-border usage. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. If you are providing a value which has more that 200 characters then you will receive this system message. Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device. Client IP address is restricted by the vendor. The Delivery Phone contains invalid characters. Please refine the search. TransactionType of the related transaction is not supported for this operation. ##### tag either not required for this command or XML structure is incorrect. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. The VendorEMail field, if supplied when posting your transaction registration, must contain a valid e-mail address which is less than 255 characters in length. This is a standard HTTP Error. You will need to check your code to ensure that the currency type is the same as the original transaction. The Authorisation process failed, due to an internal server error. The certificate must not be in the AT_SIGNATURE part of a container. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. The latter rulebase is set up as default on all Sage Pay accounts. Incorrect Fixed value entered. In this case, you will need to use another card to make the purchase. Check that the user does not already exist. The GiftAid field can only contain 1 (Allow Gift Aid) or 0 (Do not Allow it). The Authorisation has been declined by the bank. The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. If you have received this system message it it likely that you have not provided us with a valid card number within the CardNumber field. Refund can no be performed until original transaction is settled. The VendorTxCode has been used before. If you receive this message, it means that the transaction has been successfully Registered. The PhoneID is not registered to any vendor account. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. Does a summoned creature play immediately after being summoned by a ready action? If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. Incorrect Fixed value entered. The encryption method is not supported by this protocol version. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. Support Technical Support Cleaveland-dreadmistOctober 14, 2020, 4:22pm #1 I was playing the game until 07:00AM wich practicly was when servers went offline. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. You will need to check to ensure that the card number length being provided is correct and that you are sending the full card number situated on the front of the card. This field can contain up to 10 characters. The syntax of the request was not understood by the server. The start date you have supplied is after the end date. A Postcode field contains invalid characters. Error (retrieving/updating or inserting) data. Cannot create the new user. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. Provided vendor name does not exist in the system. You may need to zero pad your ip address so that each number block contains three digits. The Currency does not match the original transaction. The Customer Name contains invalid characters. If you receive this system message, we would suggest that you refer to our system monitor page (http://www.sagepay.com/system_monitor.asp) for more information. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. If no card address is provided you will be presented with this error message. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. Staging Ground Beta 1 Recap, and Reviewers needed for Beta 2, Accept Payments online and store credit card info, SagePay Test transactions are always Pending, say Failed in MySagePay, Sagepay Test Environment apparent limitations, Confirmation email is not populating on Paypal (pay by card) with sage integration, Sagepay Pi - Error: 3364 (Card on File is not supported for one time tokens), Programmatically determine if Sagepay card details form is incomplete, Sagepay direct upgrade 4.0 does not open 3d secure page in live mode, Identify those arcade games from a 1983 Brazilian music video, How do you get out of a corner when plotting yourself into a corner. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. The Contact Number contains invalid characters. Any other values that are passed will result in this error message. If you are providing a value which has more that 10 characters then you will receive this system message. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. Incorrect Percentage value entered. Learn more about bidirectional Unicode characters. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. When you get this error message the card number and range cannot be validated as the card range is not on our platform and because of this is not supported and will not allow transactions to be processed. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. Any value longer than this will generate this system message. A valid

value is required in the format 123.123.123.123. Surcharge not allowed on this payment system. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. If you need to process this transaction, you will need to process the Authenticated transaction again. In the new Run window popped up, type msconfig, and hit Enter. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. The CustomerEMail field, if provided, can only contain up to a maximum of 255 characters. cannot be before , please check. The BillingPostCode field which you have provided is longer than what is allowed. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. 5. Please contact Sage Pay support who will be able to generate your Form encryption password to enable you to post Form transaction registrations. Please check and retry. You are not passing the currency field through with your transaction. This URL must be http:// or https:// and be no more than 255 characters in length. This will cause the payment pages not to appear and generate this error. The DeliveryAddress and DeliveryPostcode are required. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the details of the original transaction (RelatedVendorTxCode) has not been provided. This field is compulsory and must be passed. This thread is locked. Should be between 2.00 and 2.22. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). Facebook Ad Account payement error"The card type you entered isn't supported. The Transaction was Registered Successfully with Sage Pay. A valid ##### value is required, this should be either ##### or #####. You will also need to check your code to ensure that your test and live Form encryption passwords are case-sensitive and in the exact same format with no spaces before or after them. The Amount you are passing has more digits after than the decimal point than is allowed. The Card Range not supported by the system. This enabled test mode on the gateway and allows test cards to be used on the account so I can test a full payment. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. can not be less than 8 characters. Invalid system used for the related transaction. The simulator saw the Vendor Name ''. Step-2. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. The Billing Address1 contains invalid characters. Please redirect your customer to the ACSURL, passing the MD. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. The document/file requested by the client was not found. Every transaction you send to the Sage Pay Systems must have a unique VendorTxCode. No further action needed. There is a problem with the details that have been entered for a European Payment Type. The currency field can only accept the ISO - 4217 codes. 4. The Authorisation process timed-out. You have not provided us with the correct value within the VPSTxId field. If the feature is not supported, response code is anything else but 206 and the response doesn't include Content-Range header. Please check the related transaction is a AUTHENTICATED transaction. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). You will need to check your code to confirm that you are sending numbers only and only the large numbers presented on the front of the card with no separator characters (such as spaces or hyphens). The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. This value is 10 alphanumeric characters long and should be retrieved from your database. An ERROR has occurred on the Sage Pay System. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. The TxType requested is not active on this account. It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. This Refund would exceed the amount of the original transactaction. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. The request to Cancel an Authenticated transaction was successful. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. The payment requires authentication, Token system does not support this. You are only able to refund in the same currency as the original transaction. Unfortunately, we are unable to process transaction values outside of these ranges. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. More information on the different TxTypes can be found within the protocol document. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. You can follow the question or vote as helpful, but you cannot reply to this thread. You can do this by highlighting each device and pressing the Delete key. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. Sexta, 26 de novembro de 2021 The primary admin user cannot be deleted. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. The Vendor or VendorName value is required. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. The CardNumber field should only contain numbers. 2) Obtain a newer video card that has firmware fully compatible with UEFI. You will need to ensure that your code is not sending invalid characters. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. The CardHolder field in the transaction registration POST can only contain up to 50 characters. The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). Making statements based on opinion; back them up with references or personal experience. Tell us the name of the card under that. For example, it cannot archive an incomplete transaction into the reporting tables. I've asked the admin of this particular SagePay test account to check if any card ranges have been automatically banned, or something to that affect. The request to ABORT a deferred transaction was successful. Surcharge value for percentage cannot be greater than 100. Cannot retrieve contributors at this time. Any values provided which is not numeric will generate this system message. Styling contours by colour and by line thickness in QGIS. Furquim, 597 - Bonfim Paulista, Ribeiro Preto - SP To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. Troubleshooting an "Your card does not support this type of purchase" error: Is it a debit card? You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. This can be done within the My Sage Pay admin area under the Account administration section. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. Error parsing the request XML. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. The Cardholder Name contains invalid characters. You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters. You will need to check the URL to which you are attempting to send your POST to. The Transaction was cancelled by the customer. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. Alongside this the error can be caused by the card number being entered incorrectly thus creating a completely new card number that is recognised or registered as a range. The AccountType is not setup on this account. An example would be Japanese Yen (JPY). The RelatedSecurityKey does not match the original transaction. how many children did gloria vanderbilt have. If this error message has only appeared on one transaction, then please retry the transaction again. 1 Answer Sorted by: 0 Check which environment you are using. The certificate must be valid, based on the computer system clock (not expired or valid with a future date). golden retriever breeders scotland. Start Row and End Row range too large. If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. Either provide the user with access to the chosen or select another which the user has access to. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. Some cards have restrictions on cross-border usage. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails.