The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. If you pass does not register on the card reader on the bus, we won't know the pass is being used. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Are you struggling with the cost of living crisis? In the unlikely event that your pass does not arrive, you should call. All content 2023 Southend-on-Sea City Council. For further information see www.gloucestershire.gov.uk/fairprocessing. The cookies is used to store the user consent for the cookies in the category "Necessary". If you move address, update the details on your bus pass at least three weeks before the renewal date. The passes will be sent out automatically but people should call the bus renewal hotline . How does violence against the family pet affect the family? 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What type of medicine do you put on a burn? five years It does not store any personal data. What are the 3 most important parts of a motherboard? Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. These cookies will be stored in your browser only with your consent. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Forgotten your Username? Disabled person's bus pass . Renewing an older persons bus pass. In London, you can use your card on buses but not on the Underground Train services. An older persons bus pass has exactly the same benefits as a disabled persons pass. Username Password Forgotten your Password? My new bus pass will not work when I place it on the smart card reader on the bus. If you dont provide us with evidence, your new pass will be delayed. http://www.nowcard.org/nowcardfaq.asp#FAQ23. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. You can apply for your renewal bus pass online. This cookie is set by GDPR Cookie Consent plugin. thurrock.gov.uk uses cookies to make the site simpler. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. You will receive your pass by post within 5 working days. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Companion passes are automatically renewed at least 2 weeks before they are due to expire. You may need to provide proof of your new address. This website uses cookies to improve your experience while you navigate through the website. Copyright Lancashire County Council 2022. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Please note you will require your customer number to complete the form (This can be found on your renewal letter). In the unlikely event that your pass does not arrive, you should call 01452 426265. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. The county council will not reimburse you for any charges levied by medical specialists or advocates. You do not need to renew an igo card. You may be eligible for financial support. There is no need to contact us until we get in touch with . March 2023 renewals. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. If your pass has already expired you can still renew your bus pass. 3 Post office. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. You also have the option to opt-out of these cookies. Are senior bus passes renewed automatically? When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. These cookies ensure basic functionalities and security features of the website, anonymously. However, GCC has not been involved in this. See. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. new pass.. This form can be completed and returned in the envelope provided with your form. You can find your renewal code located in the box towards the bottom of your renewal letter. Youll need to provide proof of identity. Residents are. Can I use my English senior citizen bus pass in Scotland? All rights reserved. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. You can start using your new pass immediately, just like you would with a new debit or credit card. Click or tap the rating which best represents your experience. No it is not possible to issue an age-related bus pass "with companion" entitlement. I am an age-related bus pass holder and my current bus pass is due to expire soon. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. If you send us different evidence, your pass may be delayed or refused. By clicking Accept All, you consent to the use of ALL the cookies. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . The cookie is used to store the user consent for the cookies in the category "Other. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Alternatively, you can renew your pass online. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. What should I do? If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. We apologise for any inconvenience that this situation may have caused you. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). We only need this if you want us to contact you and we won't keep it once we've replied. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Can I use my pass on Trains? We also use cookies set by other sites to help us deliver content from their services. Blackpool: Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Essex County Council is not responsible for this. If you have an older person's pass that expires in the next two months renew online with the following links: -. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Older person's bus pass renewal. You can apply for a replacement bus pass by filling in the lost bus pass application form. Further information. 1 week before current vouchers expire. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Daily fare: $2.00. If your pass has been stolen, you should call 0345 200 0388 to replace it. Apply for your bus pass by visiting the GOV.UK website. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks.
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