How do I complain about poor garage service? It operates a code of conduct and will investigate if a member has breached this. (IVA) charges (they are supposed to). Free cancellations which means you have nothing to loose booking early to secure a vehicle but can cancel and re-book if prices come down or your plans change.
DO you Spain Car Hire - Ibiza Message Board - Tripadvisor The car hire companies know that thousands of people visit our website every day to look for car hire. The rental fees are really good and the system is really easy to work with. Booked with Martin before in Europe so no hesitation in using them again. Any feed back would appreciate. I had tried other third party rental companies and did not get the product suitable for our trip until I ran into DoYou Spain and everything was right there. When we contacted Avis Malaga, they have said that they "cannot find the name of the Spanish authority they gave the information to". Quickly offered a range of companies and cars starting with great prices. DoYouSpain.com has a rating of 1.06 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. It was very useful If are posibile to change the phone number and the flight number after the confirmation! Showing 1 - 10 of 749 results. Although they do continue to send me "generic" emails! Hello, We cannot guarantee that you will receive a specific car model, as we work with many suppliers and each one has different models in each category. You can email both until the cows come home, but unless you're very lucky you won't get anywhere. All the best guys! GOD BLESS YOU DEMONS! Doyouspain advertise 'no excess' but Firefly demand 400 euro excess.
Cheap Car Hire in Spain | DoYouSpain Best regards.Andreea, I have just booked my car hire for my Spanish holiday and found the website easy to use and the process quite smooth, and prices were reasonable too . You are scammers! view item. Do not trust Do You Spain (ta && ta.queueForLoad ? Also make sure you have 2 high visibility jackets. Find out how we combat fake reviews.
Do You Spain Car Hire - misleading advertising & overcharges Malaga and the surrounding areas are beautiful but a warning - DO NOT USE AVIS CAR HIRE! Never had any real problem, although some have given me the third degree to try to "prove" that the Insurance4CarHire doesn't provide proper cover. Regards Martin Hire Cars in Spain, Through Dove Travel in Lee on the Solent (an old contact) I booked a holiday car in Alicante.They used a company called Dickmanns, which is conveniently located near the Airport. I'm sure you would need to present the card at the airport, so I think the answer to your question is no. They 'block' a payment from the card in case of any damage etc. Which? Do You Spain provides a poor service with plenty of room for improvement.
Car Hire at Alicante Airport | DoYouSpain the price jumped by approximately 30 Euros when i changed the drop off to 30 minutes later. written by Re: DO you Spain Car Hire 10 years ago Save Unfortunately a lot of the companies are doing this scam, collect full and we charge inflated price for the fuel and return empty cos we won't reimburse for any fuel left. She wanted to give her the comfort that a person like that needs and I couldn't. Dear,
I decided then that it is better to take the insurance directly with the rental company. I don't know what you mean by other insurer (your own at home?).
Car Hire in Murcia | DoYouSpain On recommendation I found 'Hire Cars in Spain' and now they are the chaps I use, always. Chat to a live agent or send us a message, We survey thousands of real car hire broker customers to give you an It's a balance you have to decide on: get DYS' cheaper insurance and have your credit reduced 900 while you're on holiday or keep the $900 credit and pay a bit more for the hire firms' insurance. Category: Car Hire in Spain. You can relax in the knowledge we have used our 10+ years of experience to find you the best companies at the very lowest prices. 16 reviews GB 13 hours ago First class service I cannot recommend this company enough, we have used them many times and would not use anyone else. I have use this company on many countries, never had any issues. Hi I have only used Do You Spain in Tenerife and I did not need any other documentation only driving license and passport. If you make a booking on their website, some time afterwards you will get an email headed Insurance Information for your Booking, which will give the option to take their insurance and it will give you the price. It will only deal with complaints about member companies. Gold car are always trying it on with customers, just last week I was charged 30 euros for special cleaning of the few grains of sand that were left in the car. Best regards.Andreea, I have just booked my car hire for my Spanish holiday and found the website easy to use and the process quite smooth, and prices were reasonable too . To calculate the top 5's we take the following factors into account: Do you Spain www.doyouspain.com - Ask a question now, They are scammers operating with DRIVALIA, Beware!, Easy to use and good rates for car hire in Spain, Top Rent A Car Bulgaria - www.toprentacar.bg.
Do yourself a favour stir clear of this company. Please refund or explain. on 04/05/2023. As its name suggests, Do You Spain is a car hire broker offering car rental services in locations across Spain. I do not seem to able to access do you spain platinum excess insurance.Has this facility been removed. Companies can ask for reviews via automatic invitations. Good luck! What are the passport rules for travelling to Europe? There is no Do You Spain Kiosk there. Prev 1 2 3 205 Next "Used many times - never a problem" written by KarleeO'Neill on 26/05/2023 Whwnever in Spain use doyouspain. Europcar were brilliant and eventually exchanged our 7-seater for 2 smaller cars at no extra cost. ! Anyone can write a Trustpilot review. I cancelled the first car and rebooked at half price, then reading the small print found I would be charged extra when I picked up the car because I was over 70. However, there are times when that deduction can come as a complete - and rather unpleasant - surprise. Most car hire companies cover themselves with terms and conditions that say they cant guarantee a particular make or model of car. Do you spain are based in Spain, and Goldcar, I believe, in Germany. Do You Spain Car Hire - misleading advertising & overcharges 10 years ago Save BEWARE if booking with doyouspain.com for care hire. Our helpful community of likeminded people will be happy to answer any questions that you have. But the car company explained to me that they do not accept their insurance. I continue to use DoYouSpain, they are no frills but efficient, no hidden charges and you can amend/ cancel for free. The organisation has received a total of 181 questions and complaints since June. I was nervous that it might not work out, but I shouldn't have been. All rights reserved. On the other hand, I am going through work with her, thanks to you. Weeks229 They . The person who has helped me in the past with queries is Jose who has been very helpful so give him a try by sending an email or call on the number in the DYS documentation when you booked the car. Doyospain do not have a kiosk at alicante airport! Do you Spain Car Hire claim to be the cheapest, however, I had to pay over 90 euros on collection at Reus airport. I expected to have to pay almost double that's a lot of wine and gin money! as well as Spanish islands such as Mallorca and Menorca. On rentals of 3 days or less, we will refund the money for the fuel remaining in the tank. I am still waiting. There is a Young Driver surcharge for drivers aged between 19 and 25 years inclusive, of 10 per day with a minimum of 24 and a maximum of 300. ( The real proof of the pudding will be when I get my holiday car later on though !). DO NOT USE THIS (ta && ta.queueForLoad ? This is surely wrong unless you prove it3. I emailed Do You Spain several times on my return and have never received a reply. From there, you can get your rental car and enjoy the city and province of Alicante. It depends on whether you have bought the DoYouSpain insurance OR the insurance from the car rental company. independent, unbiased rating of Do You Spain and let you compare it with five If you have an excess policy this means you dont have to take out full insurance but you would have to pay for any accident and then claim back from your policy.. this may take some time to sort out.
Do you Spain - Car rental - Tenerife South airport - Tripadvisor A "9-seater Mercedes Vito (or similar)" was clearly stated on our voucher from Do You Spain, but on Europcar's information, it said a 7-seater. I have booked car hire for Alicante and taken out the online cover, am I going to have to pay for more insurance when I get there?
Budget Car Hire Reviews in Spain - Rentalcars.com Personally, I would write a strong letter to Goldcar, enclosing a copy of the contract, and involve Doyouspai by copying them in and asking them to support your complaint. Hi Carl & RachelThank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain. Easy process, best deals, great shuttle service to and from the terminal building. Report all scratches and bumps get rental car insurance in UK cost something like 40. I had a flight delay, can I get compensation? This is the same with all rental companies.In case the model you have chosen is not available, the rental company will deliver a car of the same size and conditions or, in case of non-availability, of superior conditions.Regards, Andreea. The code covers advertising, customer information, vehicle condition, pre and post-rental inspections, and billing. But If you cant provide it, you should refund all my payment, I dont want to make a reservation without insurance. However, this may be because we (after much pressure) took out Goldcar's all-inclusive insurance, despite informing them that we had our own policy to cover accident damage, tyres etc. 9.6 June 11, 2021 In general, the whole service. Visit doyouspain.com Do You Spain customer ratings No. Hi MaggiThank you so much for your glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain. Do You Spain are still advertising a 3 door Corsa through Avis and there is a clear price difference between a Corsa and a Fiat 500 sized car (even if one was available, which it is not). do no use do you spain OR Record Go, buch of crooks. Bear in mind that the insurance in question is not legally required to drive in spain and is therefore optional. However, I would like to see all my selected options appear on my voucher. Do You Spain have become our regular car hire providers.
Hire Cars in Spain Reviews | Read Customer Service Reviews of I feel your best option would be to contact DoYouSpain in the first instance to give them the opportunity to sort this out for you. If the company cannot justify the charges, tell it the money has been been taken 'under protest'. Alava; Alicante; Almeria; Aviles - Asturias; Badajoz; Barcelona; Bilbao; Castellon; Corua; El Hierro; Fuerteventura; . Read 1 more review about Hire Cars in Spain. I would phone DYS and explain your predicament. They often state that the cars shown are for guidance only and may be substituted for a similar or upgraded car at no extra cost. They might have more clout with the Goldcar offices or at least be able to offer some advice - they don't want their customers to be taken advantage of in this manner. If you paid by debit card you can use the chargeback scheme where your bank will try to reverse the payment to claim back your money. Desmondobongo I wanted to rent a car with insurance, you didn't explain to me before the reservation that you may have a problem with the insurance.Then I receive an email with information that you are not able to provide insurance.its not my fault that you cant provide it. Easy to navigate site and best deals we found online. Always competitive prices and a very easy booking process. My advice to you is record the conversation you have with the guy at the desk and check how many times they have charged you. I'm afraid the answer is that yu probably will have to leave the 900 deposit. The website is quick and easy to use, no hidden costs and DoyouSpain.com provided me with the best quotes I could find. You could leave the car in the car park and if it was damaged after you would get the bill. Consumer rights is a division of Which? Payment needs to be made by a CREDIT CARD (Visa or MasterCard) by the main driver. If you make a booking through Do You Spain and specify that you want to use Record Go, then they will process through a debit card. Morning TerryThank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain, Booked again with hire cars in Spain and again having agreed the price was informed by Martin when paperwork was sent that the price had reduced. Or you can decide not to bother. We also ensure all reviews are published without moderation. In your case, you booked a special offer, so the pick-up time could not be modified, as the car would have been prepared for the time you chose.You can always use the filters on the website to find the option that suits you best.Best regards, Andreea. By clicking a link you are consenting to this. If the rental company refuses, send a complaint to the European Consumer Centre in your country (http://ec.europa.eu/consumers/ecc/index_en.htm, http://www.ukecc.net/ for the UK). The charges are usually a service charge for fueling the car, a bit cheeky but they have to make money somehow when only charging a few Euros for the hire. DoYouSpain is an online comparison website. - no fuss, no bother and no increase in price. In your case, you booked a special offer, so the pick-up time could not be modified, as the car would have been prepared for the time you chose.You can always use the filters on the website to find the option that suits you best.Best regards, Andreea. I rented a car from them and they didn't give it to me. It is very difficult to enforce, when you arrive at the various car hire booths at the various airports, as they tell you all the reasons that you should take their scwd insurance (at twice the price). The UK's sunniest (and best) destinations for summer, Who to travel with in 2023 - and how to get there, Cheap weekend breaks in the UK for under 100. Geoff. You might even be expecting it. Spain car hire Search hundreds of car hire sites at once for car hire deals in Spain Same drop-off Wed 31/5 Midday Wed 7/6 Midday Find cars Driver's age: 26-65 Other Cheap car hire in Spain 2 Adults, 2 Bags View Deal 4 Adults, 2 Bags View Deal 5 Adults, 3 Bags View Deal 5 Adults, 3 Bags View Deal 2 Adults, 2 Bags View Deal 5 Adults, 2 Bags But If you cant provide it, you should refund all my payment, I dont want to make a reservation without insurance. It is not allowed to take the vehicle to Portugal/Gibraltar. I booked trough Do You Spain but used a different provider to Goldcar because I have had problems with them in the past. I would recommend. Shorts podcast: is it worth booking a holiday on the high street? All the car hire companies we use have friendly and helpful staff and we have exceptional relationships with the companies we use. We search every car rental company in Spain for the best rate, and save you money - Guaranteed! When I picked up the car they still take a 700 euro deposit from your credit card, they also try to sell you their own fully comprehensive insurance and they say that if you do have an accident you would still have to pay from your deposit and claim it back!!! Otherwise you have to contact with Do You Spain by phone.
Do You Spain Car Hire. - Alicante Message Board - Tripadvisor you have served my whole family so well, Hi YvonneThank you so much for your glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain, We have booked cars in Spain, Portugal and Italy now with Martin and he really does take all of the stress out of the process - from finding the right car at the right price to sorting out a cross border drop off at a different airport - at a v reasonable price when others quoted extortionate fees. A shuttle bus is used to ferry passengers in & out.The service from Dove & Dickmanns was faultless, with none of the hidden extras that one hears about in the press.I have no hesitation in recommending both companies.el Clemente 15/05/2018, Hi JohnMany thanks for your review, we really appreciate it and look forward to helping you out with car hire in the future Regards Martin Hire Cars in Spain. Now if I insure my access via the rental company or add an additional driver, it doesn't get a mention on the voucher, even though the amount due reflects the options. You will read some horror stories about subsequently being charged for all sorts of damage or faults although it is not endemic in all companies. It should provide you with a clear outline of why the charges have been taken and proof that the charges made are a true cost incurred by the company. I would prefer the name of the supplier along with the price so before booking one knows exactly who the supplier is. You need to find car hire provider you got from Do You Spain. If you have, you can then claim it back from icarhire.
How to complain about your car hire company - Which? How YOUR car hire complaints could lead to clampdown on rip-offs in Spain: British watchdog calls for urgent action. Since the beginning we have built up excellent relationships with our customers. It is quite new for any of the car hire companies to give a credit so in the past hirers would try to have as little fuel as possible in the tank but this is, of course, fraught with danger in case you run dry before getting back to the airport. Why wasn't it in the initial payment?4.A scratch over 2 cm wasn't in their record before I mentioned it when inspecting the car. Keeping even my money, I have put an International Litigation on them apart from the bad propaganda that I will do on social networks. stediimiz zellikleri girdim ve iyi bir fiyatla arac kiraladm. SHAM! Do You Spain was recommended to us, but after reading hundreds of less than good reviews, I've been looking elsewhere but can;t seem to find any reputable, yest reasonably priced hire companies around Alicante Airport. They give you their phone number on your confirmation voucher once you become our customer. Service and integrity should be a selection option / criteria on your site, which would focus the minds of the dubious operators as their booking would drop in favour of decent providers. At any given time the rental company may have 4 or 5 different models in the same category and it is impossible for us to confirm which of these cars will be delivered to you. I had tried other third party rental companies and did not get the product suitable for our trip until I ran into DoYou Spain and everything was right there. If you want to end up with the highest deposit and loose your money, go for it! on 10/04/2023. DYS are effectively the agents for the car hire companies who are your contacts when at the airport. But if you took the cover out through DoYouSpain you will get a hard sell from the car hire company, often with all sorts of false statements about what you have is not comprehensive enough. Easily, the best car booking experience we've had in Spain.Would have no hesitation recommending them and will definitely use them again.Thanks a mil. I then cancelled the second car and rebooked a third car for a few pennies a day extra but far less than the additional cost for being 70. Once we've checked over your question we will put it live on the site and our strong community of experts Have tried others over five years always come back to DoyouSpain. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you. You can see reviews and information from customers, people who are not sure about booking with a certain company, etc.To avoid that possible negative impact, do not give importance to reviews until you have had your own experience with a car rental company. on 04/04/2023. Another commented that Do You Spain was not interested in hearing their complaint. I have never seen this type of contract before. We hired with Goldcar through DYS in May/June, and received a very prompt refund for the half-tankful left in the car. Faulty product? Contacted Gordon and told him of my predicament, hoping that I wouldn't lose money on my prepaid insurance ( there's no deposit on the cars) He cancelled the car and gave me advice and phone link to the insurance.
Your Cheap Car Hire in Spain - Goldcar No they are just an agency who put you in touch with various car hire company's. You need to go to the kiosk of the the car rental company that your do you spain
My advice is contact do you spain as your contract is with them and they are not supplying the car within the agreed terms.Good Luck, Hi
I'm a big fan of DYS and I understand their reasons for offering the insurance but it doesn't exempt you from that 900 burden. It is quite easy on this kind of Forum to write one message and then never again seen. . We have hired many times with DYS and often this has involved Goldcar. Have always been satisfied with service and price, easy booking front end and very competitive prices, written by We search the best car rental companies in Spain for the best rate, and save you money - Guaranteed! Get your Quote Spain car rental Airport Services. I also take cars on a full to full contract because the full to empty is a rip off. 1. Can I say "perfect" service all round and thank both Martin & Francisco from Perfect Cars for performing above the norm. on 28/04/2023. Would highly recommend Hire Cars in Spain for all of your hire car needs. Unfortunately, that means you will have to pay a huge deposit (usually around 1000-1500) so make sure you check the car for every tiny scratch before you leave the compound and ensure it is checked as the same as you picked it up. Icarhireinsurance covers you for everything with no excesses.
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